Frequently Asked Questions

Will Giggle Fibre install a pole outside my property?

We have asked Giggle Fibre for details of all planned telegraph pole sites in Garforth, to date they have not provided this. However, they have confirmed that each resident can email Giggle Fibre directly to see if a telegraph pole is going to be located near their property.

Simply send your name and address to:


Please note that Giggle Fibre will not respond to location requests without address details.


Will Giggle Fibre connect to my property?

Giggle Fibre are not an internet service provider (ISP), and as such will not be the company attaching fibre to your property. If you're speaking to an ISP such as Sky or TalkTalk about getting broadband, ask if they use telegraph poles to provide the service.

It is important to decline installation of any service that is supplied over a telegraph pole; without customers using the service, there's no incentive to keep building more above the ground infrastructure.

Isn't the Government already making changes?

In early February, the government announced plans to introduce new codes of practice to address the growing number of complaints about broadband pole installations.

With increasing public opposition, it was acknowledged that “not everybody is a fan of poles (particularly those living in areas that haven’t had them before),” leading to a sharp rise in complaints and protests across the UK.

Telecoms Minister’s Statement

Telecoms Minister Sir Chris Bryant stated that broadband providers will be required to “pay greater attention to the communities’ concerns.” This suggests that future broadband infrastructure projects may be subject to stronger guidelines on community engagement and consultation.

Impact on Local Communities

It remains to be seen how these changes will be implemented in practice. However, this could be an important step in ensuring that residents have a greater say in how telecom infrastructure is rolled out in their local areas - including here in Garforth.