Complaint to Broadband Provider (Giggle Fibre) Regarding Lack of 28-Day Notice

Subject: Formal Complaint – Failure to Provide 28-Day Notice for Telegraph Pole Installation

Dear Sir/Madam,

I am writing to formally raise a complaint regarding the installation of a telegraph pole at [Address/Location] by Giggle Fibre. As a resident of the area, I have serious concerns that the legally required 28-day notice period under the 2003 Regulations, as set out in Section 110 of the Communications Act 2003, was not properly observed before the installation took place.

To my knowledge, no formal notification was provided to affected residents, nor was there an opportunity for meaningful consultation before the infrastructure was installed. This failure to adhere to the required notice period has caused frustration among residents and raises concerns about the transparency of your deployment process.

I formally request that you:

 - Provide evidence that the statutory 28-day notice was issued to affected residents, including the date and method of notification.
 - Explain why proper notification was not given (if applicable) and what steps Giggle Fibre will take to rectify this failure.
 - Engage with residents to discuss the impact of the installation and consider alternative approaches where appropriate.

If I do not receive a satisfactory response within a reasonable timeframe, I will escalate this complaint to Ofcom, which is responsible for enforcing compliance with the 2003 Regulations under Section 110 of the Communications Act 2003.

I expect a formal response addressing my concerns at your earliest convenience.

I look forward to your prompt response.

Yours sincerely,
[Your Name]
[Your Address]
[Your Contact Information]